Return & Refund Policy

Return & Cancellation Policy:

Product must be returned to us within 10 days from the date it has been delivered to the customer, Product must be returned with all tags attached in its original condition along with all packing material, courier  receipt, Invoice & other papers.

To start a return, you can contact us at care@loosebucket.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at care@loosebucket.com.

Cancellation:

Please note that an order can only be canceled within 24 hours of placing the order, once the order is processed after 24 hrs, no cancellation request will be entertained . However return is possible for all orders/ Products OR customers can CANCEL order only before the order has been shipped/Dispatched. After the products/have been shipped. The customer Cannot cancel the orders. However, return is possible for all orders/Products.

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refund:

Once the product is received to the company successfully, Loose Bucket India Private limited will notify you that we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method and will instantly initiate the refund to your source account or chosen method of refund within 48 hrs after receiving the products in company premises.